There is no membership fee for registration to My Pacific Rewards.
A member’s mobile phone number will be their unique identification number for the membership.
A member cannot have more than one account. Only one number per member will be considered an authentic account.
All details are mandatory for registration in the programme. My Pacific Rewards assures complete privacy of your personal data and mobile number. It will not be shared with anyone without permission.
The maximum issue of vouchers will be Rs 10,000 in a day for a particular customer, and a customer can avail a maximum of Rs 3,000 in vouchers of one brand in a month.
Complimentary vouchers will be at the sole discretion of Pacific Malls, and may be changed without notice.
Customers need to show or send bills dated within the last 7 days. Bills older than 7 days will not be considered.
Once a voucher has been reserved, it must be collected within 4 days, after which the system may cancel the reserved voucher at any time.
Upon successful registration to My Pacific Rewards, members accept that the membership is governed by these terms and conditions, which may be amended from time to time.
Once vouchers have been issued from the MPR desk, they will not be taken back in any manner.
My Pacific Rewards will not be held responsible for any terms and conditions issued by stores.
There will be exciting redemption offers for reward points from time to time. The current programme structure is tier-based, and customers will be upgraded to tiers based on cumulative purchases.
Members can earn or redeem their points at any Pacific Mall.
Your slab will be evaluated as per your parent mall. The parent mall is defined by the location of the first bill uploaded. For example, if you upload your first bill from Pacific Tagore Garden, your parent mall will be allocated as Pacific Tagore Garden; however, if you next shop at Pacific Dwarka D21, your points will still be evaluated as per the Tagore Garden slab, not the Dwarka slab. Once you cross the accrual stage, the earned points will be clubbed with the cumulative usable points.
Shopping bills from CDIT brands, such as premium watches, jewellery, home category and furnishing, and electronics, will only be accounted for at 2 per cent of the bill value across membership slabs (for example, if an Influencer-tier member submits a bill worth Rs 20,000 from Croma, their earned points will be 2 per cent of Rs 20,000, instead of 7 per cent).
Jewellery instalment receipts will not be accepted; only the final product bill will be evaluated for points.
Membership points, benefits and privileges are non-transferable and may only be used by the member.
Benefits will only be evaluated as per the parent mall.
Points of different members cannot be clubbed.
Gifts and vouchers are subject to availability.
My Pacific Rewards does not make any representation or warranty as to the quality or suitability of the gifts or rewards in any manner.
My Pacific Rewards management will not be held responsible for any transactions made on a lost or stolen membership.
My Pacific Rewards management reserves the right to cancel a membership, or to cancel or amend any provision offered as part of My Pacific Rewards, at any time without prior notice.
My Pacific Rewards shall not be liable for points accumulated inaccurately as a result of technical malfunctions, operator fault, member misconduct or any reason beyond the control of My Pacific Rewards.
The use of My Pacific Rewards and its associated benefits is deemed to constitute acceptance of the My Pacific Rewards terms and conditions.
Management reserves the right to terminate a membership, with all points forfeited and without prior notice, if the member:
Breaches any membership terms and conditions;
Behaves in an unruly manner while on Pacific Mall premises;
Is found collecting bills from a store;
Uploads another customer’s bill;
Holds multiple MPR accounts; or
Tries to collect a voucher on behalf of another customer.
My Pacific Rewards reserves the right to amend the benefits, privileges, terms and conditions of this agreement, and its benefits, from time to time without prior notice. The decision of management shall be final and conclusive in the event of any dispute.
Members can check their points in the mobile application under the “Rewards” section.
Membership constitutes permission for My Pacific Rewards to use the customer’s name and comments for promotional purposes in any media, without any compensation whatsoever.
My Pacific Rewards shall not be liable for any loss or damage whatsoever that may be suffered, or any personal injury that may be caused, as a result of participation in the programme or use of the points, gifts or rewards.
Retailers and their staff are not permitted to enrol as members.
Only the member is entitled to collect vouchers from the MPR desk, and must show government photo ID proof. Vouchers will only be provided if the ID details (name and photo) match those provided to the My Pacific Rewards Program.