Tenants using the premises of Pacific Mall are requested to make their monthly or quarterly rental and utility payments only through the designated payment application or URL.
In case a successful response is not received after making a payment, please wait at least 24 hours before making a fresh payment.
Avoid making payments at the last minute to prevent penalty charges.
If a debited amount is not credited back to your account within 7-10 working days (in the case of an unsuccessful order), please write to us.
If the money has been deducted but no order or receipt has been issued, the refund will be initiated automatically and credited back to the account used for the transaction within 7-10 working days.
For other payment or billing-related queries, or if you have not received your funds as described in point 5, please write to us.
Mode of refund: Applicable refunds will be credited to the credit card, net banking, UPI or wallet account used for the original transaction, within 7-10 working days.